16 Oct 2025 By travelandtourworld
Tourism Bookings NZ introduces
Since it recently made changes in the presence of some of the leading executives in the host agency company, Nexion Travel Group, has studied well the foresight trends relevant to the future of the travel industry. They want to ensure that Nexion will be a main player in the growth of travel strategies for each professional in the host agency industry in the years to come.
In a strategic move to enhance Nexion Travel Group’s long-term success, Heather Kindred has been promoted to Senior Vice President. Kindred, who has an extensive career in the travel industry, previously served as Vice President of Business Development, Education & Partner Relations, where she made an indelible impact by fostering relationships and driving business development initiatives. She also founded the Travel Leaders of Tomorrow programme, which focuses on training and placing new travel advisors into the industry.
Her new role will see her overseeing the company’s Business Development, Marketing, and Partner Relations teams. By bringing her passion for mentorship and her wealth of experience in education, Kindred will continue to guide new entrants into the travel advisory profession. This appointment is set to further strengthen Nexion Travel Group’s position as a leader in the travel advisory space, especially as it continues to expand its programme aimed at recruiting and training the next generation of travel professionals.
Joining the executive team is Laura Bjorne, appointed as Vice President of Business Operations. Bjorne brings with her over 30 years of experience across both the information technology (IT) and travel industries. Having started her career coding booking data for a NASA-funded project, Bjorne has since evolved into a key player in the travel technology space. Before joining Nexion, she served as Chief Technology Officer at Conlin Travel, where she spearheaded technological solutions to enhance internal operations and streamline processes for independent advisors.
Her wealth of experience in IT, paired with her deep knowledge of the travel industry, positions her to drive the company’s technological advancements. Bjorne will focus on ensuring Nexion stays ahead of the curve, leveraging new technologies such as artificial intelligence, data-driven processes, and innovative workflow solutions. Her strategic direction is expected to optimise operations and open up new opportunities for travel advisors to serve their clients better, making travel experiences more seamless and efficient.
Nexion Travel Group’s recent leadership changes come at a crucial time when the travel industry is undergoing rapid transformation. By strengthening its executive team, the company is positioning itself to not only navigate the evolving landscape of travel but also to lead it. The appointments of Kindred and Bjorne signal Nexion’s commitment to providing its travel advisors with cutting-edge tools and support that will be critical as the industry continues to adapt to new demands and challenges.
As the Senior Vice President, Kindred’s role will focus on ensuring that Nexion’s network of travel advisors remains equipped with the best marketing, business development, and training resources. The company’s strong relationships with supplier partners will further empower its advisors to grow their businesses and meet the demands of the modern traveller. This will also involve amplifying the educational opportunities provided to new and experienced travel advisors, ensuring they can offer an unparalleled level of service to their clients.
With Bjorne’s leadership in business operations, Nexion Travel Group is set to advance its technological infrastructure. Her focus on leveraging artificial intelligence, metrics-driven processes, and improving workflow solutions will streamline operations for independent travel advisors. As a result, Nexion’s advisors will be better equipped to handle the increasing complexities of travel planning, allowing them to focus on delivering exceptional service to their clients.
The travel landscape is changing rapidly, driven by technological advances and shifting consumer expectations. Nexion Travel Group’s executive reshuffle reflects its commitment to staying ahead of the curve and providing its travel advisors with the tools they need to succeed. By combining Heather Kindred’s expertise in business development and training with Laura Bjorne’s technological insights, Nexion is positioning itself to continue being a leader in the host agency space, offering new opportunities for advisors and enhancing the overall travel experience for their clients.
This forward-thinking leadership approach will have a significant impact not only on Nexion’s advisors but also on the broader travel industry, shaping how businesses operate and how consumers engage with travel services. Nexion’s focus on technological innovation and training excellence will undoubtedly create a more dynamic and efficient travel ecosystem, benefiting both industry professionals and consumers.
As Nexion Travel Group looks towards 2026 and beyond, the leadership appointments of Heather Kindred and Laura Bjorne mark an exciting chapter in the company’s history. These changes will drive the company’s mission to provide the best resources for its network of travel advisors, setting the stage for growth, innovation, and continued success in the ever-evolving travel industry. With a focus on technology and education, Nexion is paving the way for a brighter, more efficient future for both its advisors and their clients.
Nexion Travel Group is pioneering new developments in the Travel Industry and is bound to keep the future of travel bright for its network members. The​ ​next​ ​few​ ​years​ ​look​ ​promising​ ​for​ ​new​ ​ventures​ ​and​ ​some​ ​more​ ​gains​ ​in​ ​the​ ​travel​ ​domain​ ​while​ ​maintaining​ ​the​ ​same​ ​dominance.
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